IT Field Support Specialist
2 days ago
We are seeking a highly skilled and experienced IT Field Support Specialist to join our team at Jago Consultants Ltd. As an IT Field Support Specialist, you will be responsible for providing technical support to our clients, resolving issues, and ensuring the smooth operation of their IT systems.
Key Responsibilities- Provide technical support to clients via phone, email, and on-site visits
- Resolve technical issues and troubleshoot problems with IT systems
- Install, configure, and maintain IT systems and equipment
- Develop and maintain strong relationships with clients to ensure their IT needs are met
- Work collaboratively with other IT professionals to resolve complex technical issues
- Stay up-to-date with the latest IT technologies and trends to ensure the best possible support for clients
- Previous experience in IT field support or a related field
- Strong knowledge of server operating systems, desktop operating systems, and networking fundamentals
- Experience with PC diagnostics and repair, as well as knowledge of Microsoft Exchange, Apple, Android, and Virtualization
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
As an IT Field Support Specialist at Jago Consultants Ltd, you will have the opportunity to work with a variety of clients, develop your technical skills, and build strong relationships with our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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