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Client Support Specialist
2 months ago
Join our dynamic team at Ambitious Resources Ltd as a Client Support Specialist within the Customer Support Division. If you are enthusiastic about delivering outstanding client service, this opportunity may be ideal for you.
- Address client inquiries through various channels including phone, online platform, or email.
- Facilitate order processing and troubleshoot any complications.
- Manage all aspects of orders, quotes, agreements, and service interruptions.
- Ensure effective communication with field personnel.
- Assist with product returns, credit processing, and customer complaints.
- Collaborate with financial partners regarding product leasing.
- Propose enhancements to existing systems.
Required Skills and Qualifications:
- Exceptional client service skills.
- Strong verbal and written communication abilities.
- Proficient problem-solving skills.
- Previous experience in customer service roles.
- Familiarity with Excel is advantageous.
What We Offer:
- Annual leave benefits
- Pension plan
- Life insurance coverage
- Flu vaccination programs
- Employee rewards and discounts
- Company sick leave policy
If you excel in a fast-paced customer support environment, we encourage you to consider this position.