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Client Support Specialist

2 months ago


Lancing, United Kingdom Ambitious Resources Ltd Full time

Join our dynamic team at Ambitious Resources Ltd as a Client Support Specialist within the Customer Support Division. If you are enthusiastic about delivering outstanding client service, this opportunity may be ideal for you.

  • Address client inquiries through various channels including phone, online platform, or email.
  • Facilitate order processing and troubleshoot any complications.
  • Manage all aspects of orders, quotes, agreements, and service interruptions.
  • Ensure effective communication with field personnel.
  • Assist with product returns, credit processing, and customer complaints.
  • Collaborate with financial partners regarding product leasing.
  • Propose enhancements to existing systems.

Required Skills and Qualifications:

  • Exceptional client service skills.
  • Strong verbal and written communication abilities.
  • Proficient problem-solving skills.
  • Previous experience in customer service roles.
  • Familiarity with Excel is advantageous.

What We Offer:

  • Annual leave benefits
  • Pension plan
  • Life insurance coverage
  • Flu vaccination programs
  • Employee rewards and discounts
  • Company sick leave policy

If you excel in a fast-paced customer support environment, we encourage you to consider this position.