Digital Services Field Support Specialist
3 days ago
**IT Field Engineer Role**
We are seeking a highly skilled and experienced IT Field Engineer to join our dynamic and diverse expanding support team at Jago Consultants. As an IT Field Engineer, you will be responsible for providing top-notch technical support and installation services to our clients across various industries.
Key Responsibilities:
- Travel to customer sites to provide support and installation services
- Update and manage customer documentation
- Evaluate and prioritize tasks
- Support and install desktops and laptops (Windows 8-10 pro)
- Configure and manage networks
- Ensure day-to-day operations are effectively supported, including incident management, request fulfillment, and site maintenance
Requirements:
- Proven track record of providing excellent 1st/2nd line IT support
- Proven track record in installing hardware and software onsite
- Full UK driving license
- Basic knowledge of Windows Server platform from 2012-2016 and Microsoft Exchange
- Fluent in supporting Microsoft Office Suite from 2013+
- Confident in basic firewall/router-related configurations, business firewall ports, IPv4, and DNS
- Monday to Friday, 8:30am - 5:30pm
- Salary £25,000 - £28,000 DOE
- Generous paid holiday allowance with long-term service benefits
- Company van
- Access to the company tuck shop
- Birthday off on weekdays
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