Service Charge Accountant

4 weeks ago


New Milton, Hampshire, United Kingdom FirstPort Full time
About the Role:

As a Service Charge Accountant at FirstPort, you will play a vital role in delivering accurate financial statements and records to our customers. This position reports to the Service Charge Accounting Team Leader and requires a strong attention to detail, excellent communication skills, and a customer-focused approach.

Main Responsibilities:
  • Deliver year-end accounts to residents in a timely fashion
  • Carry out necessary transactions to ensure a smooth accounting process for accounts
  • Resolve issues on accounts and ensure a quality service is provided to customers/clients
  • Deliver to department productivity metrics and contribute to the team and organisational goals
  • Liaise effectively with auditors to deliver a smooth audit process and provide the best possible outcome for our customers and our clients
  • Adept a proactive approach at all times to audit and accounts, liaising with analysts/managers on areas of concern
  • Take full responsibility of your own development and contribute positively and effectively to the team through creative ideas, tested processes or feedback from colleagues/external parties

About FirstPort:

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales, and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders, and over 1,600 Resident Management Companies. We are a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). We hold a Five Star Rating from the British Safety Council and are an accredited Safe Agent and belong to The Property Ombudsman.

Why Choose FirstPort:

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance, and the opportunity of growth and progression. We are committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

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