Automotive Customer Service Representative

13 hours ago


Carlisle, Cumbria, United Kingdom Park's Motor Group Full time

**About Us**

Park's Motor Group is a reputable company seeking a bright and enthusiastic individual to fill the role of a Full-Time Service Advisor in our Service Centre based in Carlisle.

We are looking for someone who can provide excellent customer service, work well in a team environment, and have strong communication skills.

**Job Description**

The successful candidate will be responsible for processing invoices, paperwork, and customer details. They will also liaise directly with customers to ensure they receive a second-to-none level of service.

Additionally, the Service Advisor will maintain and update databases, adhere to high-quality standards, and communicate confidentially and professionally.

**Skills and Qualifications**

To be successful in this role, you will need:

  • A confident use of Microsoft Office, Excel, and Word, as well as email packages
  • An eye for detail and a strong communication skillset
  • A polite and warm telephone manner
  • Good numeracy skills
  • The ability to adapt to varying tasks

**Benefits**

We offer a range of benefits, including access to healthcare, pension scheme, discounted servicing, contributory pension scheme, colleague introductory scheme, industry-leading discounts on purchases, and subsidised car purchase scheme.

**Estimated Salary:** £25,000 - £30,000 per annum



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