Digital Transformation Expert
1 month ago
Job Description
Why choose Logicalis?
As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.
We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis' positioning as well as our strategic vision for growth.
Job Summary:
Develop and expand market for enterprises in Taiwan, visualizing customers' issues on IT infrastructure and consulting To-Be models to settle current issues utilizing cutting-edge technology based on Logicalis Standardized Solutions, which include global networks, data centers, cloud, security and operation. Comparison and cost simulation on each model for budget planning.
Key Responsibilities:
- Provide presales design support for medium to high-level multi-layer mixed solutions for both new and current customers requiring Logicalis Global Standardized Solutions, managed network services.
- Maintain end-to-end solution integrity across the products and services sold to customers.
- Engage customers actively with sales teams on customer visits for technical qualification and consultation.
- Deliver service demonstrations/presentations to customers to articulate proposed solutions' unique value propositions.
- Responsible for the start-to-finish delivery of projects.
- Responsible for delivering projects of high quality, within budget and according to agreed schedules and user requirements.
- Actively plan and manage project scope, schedules and resources on the project.
- Monitor resource utilization to facilitate planning and scheduling of resources.
- Lead diverse teams of stakeholders (internal and external).
- Identify, assess and manage the risks of the project and take appropriate mitigation actions.
- Manage project scope creep and mitigate it when it occurs, manage changes in user requirements according to Change Control processes, schedule slippage, technical problems and shortages of resources.
- Ensure timely submission of reports for projects.
- Work closely with clients to ensure timely closure of contractual milestones for billing.
The Ideal Candidate:
- A relevant degree with minimum 3 years of related work experience.
- Good knowledge in network systems, public cloud/private hosting services or operation frameworks.
- Strong customer service attitude.
- Strong presentation skills.
- Strong written and oral communication skills.
- Problem solver and critical thinker.
- Project and time management skills.
- Conflict management and negotiation skills.
- Must have persuasion aptitude and the ability to coordinate activities.
- Result-oriented.
- Work independently and within a team.
- Maintain confidentiality of company information when required.
- Effectively manage time and be meticulous and organized.
- Proficient in Cisco CCNA, Microsoft Azure or AWS, VMware VCP.
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