Senior Digital Engagement Product Lead

4 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

Transformative Digital Engagement Role at A.P. Moller - Maersk

Maersk, a global integrated container logistics provider, seeks a Senior Product Owner to lead digital customer engagement on its website and mobile apps. The ideal candidate will define and prioritize capabilities to drive digital customer engagement, working closely with engineering and business teams.

Key Responsibilities:

  • Develop and manage the product roadmap to increase customer engagement and digital conversion.
  • Define key KPIs and success metrics to measure performance.
  • Partner with engineering teams to deliver impactful initiatives.
  • Envision the digital customer experience and experimentation options.
  • Establish collaborations with stakeholders across the organization.
  • Stay up-to-date with the latest trends in personalization.

Requirements:

  • Strong background in technical product management.
  • Experienced in building experimentation, personalization, and recommendations space capabilities.
  • Proven track record of developing and launching digital customer experience improvements.
  • Strong analytical ability to evaluate end-to-end customer experience.
  • Excellent communication and collaboration skills.
  • Ability to operate at multiple levels.


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