Customer Engagement Director

5 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

**Job Title:** Customer Engagement Director

JACOBS DOUWE EGBERTS is seeking a highly experienced Customer Engagement Director to lead the development and implementation of customer engagement strategies across our global markets.

The successful candidate will have a deep understanding of customer behavior and preferences, with a proven track record of delivering results-driven customer engagement campaigns.

**Key Responsibilities:**

  • Develop and execute customer engagement strategies that drive business growth and customer loyalty.
  • Liaise with cross-functional teams to ensure alignment and execution of customer engagement plans.
  • Manage and coordinate customer engagement events, promotions, and activities.
  • Monitor and report on customer engagement performance, providing insights and recommendations for improvement.

**Requirements:**

  • Bachelor's degree in Marketing or related field.
  • Minimum 6 years of experience in marketing, preferably in a senior role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.

**Estimated Salary:** £80,000 - £100,000 per annum, depending on experience.



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