Event Operations Manager
2 weeks ago
Firmdale Hotels is a leading luxury hotel group with 11 exceptional properties in London and New York. Renowned for their unique interiors and outstanding service, our hotels are pioneers in hospitality and design.
Salary
The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience. A competitive salary plus service charge will be discussed during the interview process.
Job Description
As an Event Operations Manager at Haymarket Hotel, you will oversee the daily operations of the events department, ensuring seamless execution and memorable experiences for our guests. Your responsibilities will include:
- Leading a team of event coordinators to deliver exceptional customer service.
- Managing daily events operations, including room setup, AV equipment, and catering logistics.
- Coordinating with internal stakeholders to ensure smooth event execution.
- Developing and implementing new event concepts and themes.
Required Skills and Qualifications
To succeed in this role, you will need:
- A proven track record in event management, preferably within a luxury hotel environment.
- Exceptional communication and leadership skills.
- The ability to work under pressure and think creatively.
- A passion for delivering high-quality events that exceed guest expectations.
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary and service charge.
- Access to Wagestream, a financial wellbeing app.
- A health cash plan, including contributions towards dental, optical, and alternative therapies.
- Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
- Complimentary meals on shift.
- A referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- An enhanced holiday allowance based on length of service.
- A season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle-to-work scheme and annual long-service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Why Choose Firmdale Hotels?
Firmdale Hotels is a dynamic and award-winning group that offers unparalleled opportunities for career growth and development. We are committed to excellence, creativity, and personalized service, and we strive to create unforgettable experiences for our guests. If you share our passion for hospitality and are eager to join a talented team, please submit your application.
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