Marketing Professional

4 weeks ago


Cookham, Windsor and Maidenhead, United Kingdom The Chartered Institute of Marketing Full time

About the Role

CIM Academy is seeking a highly motivated Marketing Professional to join its team in a permanent opportunity. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers.

Key Responsibilities

  • Provide guidance and solutions to customers as a trusted learning advisor.
  • Maintain and develop excellent relationships with all customers via video calls, email, and in-person meetings if required.
  • Provide outstanding post-sale support and guidance to customers to encourage retention and reduce deferral rates.
  • Respond to all customer inquiries in a timely manner to ensure customer satisfaction.

Requirements

  • Accuracy and attention to detail.
  • Excellent grammar and spelling.
  • Communicates all needs, instructions, and decisions clearly.
  • Good organisation and time management.
  • Good all-round IT skills, comfortable working with MS Office applications.
  • Experience of using CRM systems.
  • Experience of using virtual platforms, e.g. Zoom.

What We Offer

  • 25 days annual leave plus bank holidays.
  • Pension contribution scheme.
  • Training and development opportunities.
  • Life assurance scheme.
  • Dedicated wellness initiatives and wellness hub that supports your wellbeing.
  • Subscription to Perkbox - our online benefits platform including retailer, entertainment, and dining out discounts.

Apply Now



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