Customer Service Coordinator
1 month ago
We are seeking a highly skilled and customer-focused individual to join our small but growing customer services team as a Customer Service Administrator.
This is an excellent opportunity for a college or university graduate looking to start their career in a dynamic and award-winning global manufacturing company.
The successful candidate will be responsible for providing high-level customer service to our UK and Ireland customers, as well as our European Distributor network.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and other communication channels
- Process quotes, orders, and part requests accurately and efficiently
- Log and track non-conformance reports (NCRs) and ensure timely resolution
- Work closely with the UK and EU commercial teams to provide seamless customer service experience
- Assist with customer satisfaction surveys and provide feedback to drive continuous improvement
Requirements:
- Excellent customer service skills and experience
- Good communication and interpersonal skills
- Computer literacy, particularly with Microsoft Office and Excel
- Ability to work under pressure and meet deadlines
- Positive and tenacious attitude
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
About Aspire Jobs:
We are a leading recruitment agency specializing in placing talented individuals in exciting roles within the manufacturing industry.
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