Customer Service Advisor

4 weeks ago

Andover, United Kingdom CV-Library Full time

Job Title: Administrator

Salary: £15.57 per hour

Location: Andover, Anton Mill

Hours: Full-time. 35 hours (5 days per week on-site) Mon - Friday 9am - 5pm.

Contract: Temporary with career progression opportunities.

Start Date: 25th November 2024.

All roles are fully office based.

About this Opportunity.
Our client, a leading financial institution, is seeking a dedicated and customer-focused Administrator to join their team in Andover. This role involves providing excellent administrative support and ensuring smooth day-to-day operations.

Why Lloyds Banking Group?
Join and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, and a wide variety of career opportunities - you'll find them all here.

This role requires meticulous attention to detail and accuracy to ensure LBG quality checking complies with company standards and financial industry best practice. Consistently working to time sensitive deadlines, while prioritising high volumes of work. It also requires collaborating with and supporting other departments.

Ensuring all legal requirements have been met and working with confidential information.
Reviewing Security Amendments release offers, to ensure all credit conditions and standard terms and conditions have been satisfied.
Quarterly FCA training completed to maintain awareness of up-to-date regulatory guidelines: Fighting economic crime - money laundering. Conduct rules. Data privacy and records management. Annual compliance certification.
Checking all documents from the Loan Servicing team to ensure there are no errors (grammatical, numerical, or otherwise) before they are sent to the customer or Solicitor. Ensuring that a source of funds has been obtained from the customer, to satisfy anti-money laundering regulations.

Key Responsibilities:
Answering and directing phone calls in a professional manner
Assisting customers with inquiries and providing exceptional customer service
Managing and organizing office documentation and records
Scheduling and coordinating meetings and appointments
Booking conference rooms
Preparing and editing correspondence, reports, and presentations
Handling incoming and outgoing mail and deliveries
Maintaining office supplies and inventory
Supporting various administrative tasks as needed
Collaborating with team members to ensure seamless workflow and efficient processes

What you'll need:
Previous experience in Business Support Admin or a similar role
Strong ability to manage multiple activities and prioritize workload effectively
Exceptional attention to detail
Experienced in customer contact and emails
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to handle confidential information with discretion
High school diploma or equivalent; additional qualifications in Office Administration are a plus.

If you're excited by the thought of becoming part of our team, get in touch and apply today. We'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

  • Customer Service Advisor

    3 weeks ago

    Andover, United Kingdom TLP Full time

    Customer Service Advisor Job Description: TLP Recruitment are seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...

  • Customer Service Advisor

    3 weeks ago

    Andover, United Kingdom TLP Full time

    Customer Service AdvisorJob Description:TLP Recruitmentare seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...

  • Customer Service Advisor

    6 months ago

    Andover, United Kingdom Attega Group Ltd Full time

    **Customer Service Advisor** **£13.44 per hour** **Andover** **Full Time | Temporary to Permanent** **Monday to Friday 9am - 5pm** **Do you enjoy helping customers and have communication skills?** **Are you immediately available or have little notice?** **Attega Group **is currently partnering exclusively with our client in recruiting a customer...

  • Customer Service Advisor

    6 months ago

    Andover, United Kingdom TS Group International Full time

    **Customer Service Advisor - Part Time** **£16,081.00** **Andover** **Part Time - Permanent - Monday to Friday 9.30am -2.30pm** **Do you enjoy helping customers and have communication skills?** **Attega Group **is currently recruiting a customer service advisor to join the team. In return, we are offering a salary of **£**16,081 PA plus 25 days annual...

  • Customer Support Advisor

    4 weeks ago

    Andover, United Kingdom Stannah Full time

    Customer Support Advisor JobAndoverApply Now to Join Stannah Are you a passionate Customer Support Advisor, ready for your next job? Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team. As aCustomer Support Advisoryou will be supporting accounts for our distributors who are located outside of the...

  • Customer Support Advisor

    1 month ago

    Andover, United Kingdom Stannah Full time

    Customer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...

  • Customer Support Advisor

    4 weeks ago

    Andover, United Kingdom Stannah Full time

    Customer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...

  • Customer Support Advisor

    3 weeks ago

    Andover, United Kingdom Stannah Full time

    Customer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...

  • Automotive Service Advisor

    5 months ago

    Andover, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £40k OTE** Experienced Service Advisor Prestige Franchise Dealership £40k OTEper annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom TLP Full time

    Job Description:TLP Recruitment is seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of the dealership.Key Responsibilities:Provide outstanding customer care and build strong relationships with...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom wild recruitment Full time

    Unlock Your Potential as a Customer Service AdvisorWe are seeking a motivated and experienced Customer Service Advisor to join our team at Wild Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to queries, and building strong relationships with customers.Key...

  • Christmas Customer Advisor

    5 months ago

    Andover, United Kingdom Boots Full time

    Summary Job Reference: - 218710BR Andover, Chantry Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Andover, Chantry Centre store. Available shift patterns: 12-6 mon to fri **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Pets Corner UK Full time

    At Pets Corner UK, we're looking for a Sales Advisor to join our team in Andover. As the 'Home of Natural Pet Food', we're dedicated to providing the best customer service and nutrition advice in the industry. In this role, you'll have the opportunity to work with a company that truly makes a difference.The Sales Advisor role will involve delivering...

  • Customer Service Representative

    1 month ago

    Andover, Hampshire, United Kingdom Sharples Davies Full time

    We are seeking a skilled Customer Service Advisor to join our team at Sharples Davies. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service to our clients. Key Responsibilities: Respond to customer inquiries in a timely and professional mannerProcess orders and resolve any issues that may ariseWork...

  • Volkswagen Service Advisor

    5 months ago

    Andover, United Kingdom Martins Group Full time

    **VOLKSWAGEN SERVICE ADVISOR**: We are currently looking to recruit an experienced Service Advisor to join our established service team at Martins of Andover. You will be well versed in delivering high levels of customer satisfaction in an exciting, busy and often challenging environment. Working within a dedicated team, you will be responsible for ensuring...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Pets Corner UK Full time

    Pets Corner is an award-winning family-run business dedicated to providing exceptional customer service and natural pet food solutions. We are seeking a customer-focused Sales Advisor to join our Andover store, where you will have the opportunity to make a genuine difference in the lives of our customers and their pets.As a Sales Advisor, you will be...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Sharples Davies Full time

    At Sharples Davies, we are seeking a skilled Customer Service Advisor to join our team in Andover. As a specialist Builders Merchants with over 40 years of experience, we offer a unique opportunity to work with a leading company in the construction industry.Key Responsibilities:Answer incoming telephone calls and provide exceptional customer serviceProcess...

  • Customer Resolutions Advisor

    5 months ago

    Andover, United Kingdom Stannah Full time

    We have a fantastic opportunity for a **Customer Resolutions Advisor** to join the Customer Care team, based at our site in Andover. This will be a blend of home and office work after your Initial training period. Opening hours for the Customer Care centre are Monday to Friday 08:00 - 20:00 and 09:00 - 17:00 over the Weekend. Working hours are worked on a...

  • Customer Training Support Advisor

    3 weeks ago

    Andover, Hampshire, United Kingdom TLP Full time

    Customer Service Advisor Job Description: TLP Recruitmentare seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...

  • Customer Advisor

    5 months ago

    Andover, United Kingdom Boots Full time

    Summary Job Reference: 231102BR - Job Reference: 2 3 1 1 0 2 B R Andover, Chantry Centre Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...