Work Coordinator

1 month ago


Cardiff, Cardiff, United Kingdom Liberty Full time

Work Coordinator Role Overview

The Work Coordinator is responsible for handling calls, scheduling a range of works, and prioritizing tasks. This role requires strong analytical skills and the ability to manage change.

Key Responsibilities:

  • Handling calls and scheduling works
  • Prioritizing and scheduling backfill and reinstatement tasks
  • Rescheduling jobs that fall out of programme
  • Managing contract requirements for a range of jobs
  • Validating each job to ensure required information is available
  • Managing customer and client relationships
  • Ensuring regulatory information is updated and logged in real time
  • Providing an efficient and flexible response to operational issues

Requirements:

  • Good level of education
  • Previous call handling/scheduling experience
  • Ability to operate a computerized database system
  • Demonstrate strong analytical skills and ability to manage change

We Offer:

  • Pension scheme
  • 23 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards
  • YuLife, including Life Insurance, Smart Health, and Mental Health Support
  • Medicash Health Cash Plan

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