Work Scheduler

2 days ago


Cardiff, Cardiff, United Kingdom Liberty Full time
Work Coordinator Job Description

Liberty is seeking a highly organized and detail-oriented Work Coordinator to join our team in Cardiff. As a Work Coordinator, you will play a crucial role in scheduling various works for domestic properties, providing administrative support, and handling customer inquiries.

Responsibilities
  • Prioritize and schedule backfill and reinstatement tasks
  • Reschedule jobs that fall out of program
  • Manage contract requirements for various jobs
  • Handle customer inquiries and schedule works
  • Validate each job to ensure required information is available
  • Manage customer and client relationships
  • Ensure all regulatory information is updated and logged in real-time
Requirements
  • Good level of education
  • Previous call handling and scheduling experience
  • Ability to operate a computerized database system
  • Strong analytical skills and ability to manage change
  • Excellent communication and customer service skills
Benefits
  • Pension scheme
  • 23 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards
  • YuLife benefits, including Life Insurance and Smart Health


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