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Customer Service Ambassador

2 months ago

Manchester, United Kingdom Portico Corporate Reception Management Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Portico Corporate Reception Management. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our clients and visitors.

Key Responsibilities:

  • Provide exceptional customer service to clients and visitors, responding to their queries and resolving any issues in a professional and courteous manner.
  • Manage the reception area, ensuring it is clean, tidy, and well-maintained at all times.
  • Coordinate and facilitate meetings, events, and other activities as required.
  • Develop and maintain strong relationships with clients and colleagues, providing a high level of service and support.
  • Work collaboratively with the team to achieve business objectives and improve customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven experience in a customer-facing role, with a strong track record of providing exceptional service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple requests simultaneously.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • A chance to work with a leading corporate reception management company.