Front of House Associate

1 day ago


Farnham, Surrey, United Kingdom Nuffield Health Brentwood Full time

Customer Service Excellence at Nuffield Health

We are seeking a Front of House Team Member to join our team at Nuffield Health Farnham FWC. As a representative of our club, you will be responsible for providing exceptional customer service to our members and visitors.

To succeed in this role, you will need to possess excellent communication skills, both face-to-face and over the phone. You should be flexible, motivated, and demonstrate initiative. Basic computer skills, including Word and Excel, are also essential.

Key Responsibilities:

  1. Ensure the smooth operation of our reception and café areas.
  2. Create a welcoming and professional environment for our members and guests.
  3. Provide efficient and personalized customer service to everyone visiting our club.
  4. Offer a warm welcome, answer queries in a caring and helpful manner, and ensure everyone feels valued.
  5. Support the café team in preparing and serving fresh, healthy, and nutritional food and drinks.

About the Role:

We offer a competitive salary of £25,480 per annum (pro rata) plus a range of benefits, including private healthcare, a cycle to work scheme, and financial wellbeing support.

Why Choose Nuffield Health?

We value our employees' well-being and provide a supportive environment that allows them to thrive. Our benefits package is designed to enhance your overall quality of life, with perks such as private healthcare, financial wellbeing support, and more.



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