Receptionist
2 weeks ago
About the Role:
Spire Healthcare Ltd. is seeking a skilled and compassionate Receptionist to join our team at Spire Clare Park Hospital. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our patients, visitors, and colleagues.
Main Responsibilities:
- Welcoming and registering patients, including the accurate collection of credit card details and patient information
- Directing patients, consultants, and hospital teams as required, to the hospital in a warm, professional, and caring manner
- Compliance with NHS forms and processes
- Processing in-patient/out-patient charges
- Cash handling strictly within the parameters of the 'Handling Cash Policy'
- Discharge of patients onto the computer system, ensuring accuracy of all information
- Managing the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner
Requirements:
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel, and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Switchboard experience desirable
About Us:
Spire Healthcare Ltd. is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care. We are committed to creating an inclusive culture for all and are proud to be an equal opportunities employer.
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