Apprentice Field Service Technician
3 days ago
We are seeking a highly skilled Field Service Engineer to join our team at Tunstall Healthcare (UK) Ltd. As a Field Service Engineer, you will be responsible for providing exceptional repair and maintenance services to our customers in the Dorset/Wiltshire area.
Key Responsibilities:
- Deliver high-quality repair and maintenance services to a variety of products, including Warden Call Systems, Dispersed Alarms, Intruder Alarms, CCTV, Door Entry, Access Control, Environmental Monitoring/Control, Fire Detection, Nurse Call, etc.
- Utilize your electrical and electronic expertise to troubleshoot and resolve technical issues in a timely and efficient manner.
- Provide excellent customer service and communication, working with customers from vulnerable to elderly individuals in their homes.
- Participate in on-call evening/weekend work on a regular rota basis, demonstrating a flexible approach to work.
- Collaborate with the team to achieve exceptional customer satisfaction and maintain a high level of technical expertise.
Requirements:
- Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Pass at ONC level, equivalent NVQ Level 3 or demonstrable alternative in a technical discipline (specifically Electrical or Electronic Engineering) is desirable.
- Good understanding of basic Electrical and Electronic systems/principles.
- Able to demonstrate effective team working, including mentoring/coaching and training others.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience, knowledge, and understanding of networks and IP-based systems is desirable.
Benefits:
- Company vehicle
- Fuel card
- Overtime opportunities
- Company phone
- Uniform
- Tools
- Up to 10% combined pension contribution
- 25 days holidays + bank holidays
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
About Us:
Tunstall Healthcare (UK) Ltd is a market-leading health and care technology provider. We are passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our team of over 3,000 colleagues provides lifesaving and life-changing technology and services to millions of people in 18 different countries. We empower our people to deliver the very best teamwork, innovation, and thought leadership by creating an environment where we champion diversity and inclusion.
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