Store Operations Supervisor

20 hours ago


Edgware, Greater London, United Kingdom BT Group Full time
Retail Store Leadership Opportunity

We are seeking a highly motivated and experienced retail professional to join our team at BT Group in Edgeware, Greater London as an Assistant Store Leader. This is an exciting opportunity to lead and develop a high-performing team of sales and service professionals and contribute to the success of our retail operations.

The ideal candidate will have experience in coaching and building capability in a team, with a proven track record of delivering strong commercial and customer results. You will be responsible for creating an environment where every customer feels at ease and empowering your team to reach their ambitious targets.

About the Role
  • Lead, engage, and develop your team of sales and service professionals
  • Empower your team to reach their ambitious targets
  • Create an environment where every customer feels at ease
  • Support the Store Manager with the day-to-day running of the store
Requirements
  • Experience of coaching and building capability in a team
  • Ability to lead teams to strong commercial and customer results
  • Experience of managing a store in your absence
  • Experience of driving customer service in a sales and service environment
  • Self-motivated and proactive individual
What We Offer
  • Exceptional career progression opportunities
  • Competitive salary (£30,000 - £35,000)
  • Opportunity to significantly increase earnings based on store and team performance
  • Competitive healthcare and BT share plans
  • Discounts on EE mobile packages
  • Holiday entitlement and birthday off
  • Chance to win all-expense-paid trips and prizes
  • BT TV and NOW Entertainment Membership


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