Branch Supervisor

**Our client**

Our client is one of the UK’s largest and most well-established independent Electrical Wholesalers. They provide off the shelf Trade Counter Service and Local Sales Desks and telephone support.

**Job Role**

**Main Areas of Responsibility**
- Telephone Sales: Assisting the Branch Manager with outgoing pro-actives sales calls and assisting with the supervision of the incoming sales desk function within the branch and assuming a major role in dealing with customer’s telephone orders, enquiries and queries.
- Trade Counter Sales: Running and maintaining an efficient trade counter sales facility.
- Stock Control: Supervisor of the branch stock control system and responsible for ensuring that the branch stocks are kept in line with Company policies, demands and lead times.
- Goods In/Out: Supervision of all goods inwards and outwards facilities, including the accuracy of all related paperwork.
- Branch Paperwork: Responsible for ensuring that all branch paperwork including, in particular, customers and suppliers orders and picking notes, are prepared and maintained in accordance with Company policy. Assisting with the preparation and timely flow of all paperwork to Head Office.
- Generation Warehouse Keeping: Primarily responsible for ensuring that the warehouse and trade counter areas be maintained in a clean and tidy condition, including the correct location of all stock.
- Staff Supervision: Supervisory control of all internal branch staff together with assistance in their training and development as required.
- Security: Taking every opportunity to ensure safekeeping of the Company property and contributing in every way possible to the prosperity of the branch and the Company.
- Confidentially: Ensuring that the Company’s confidential information is not divulged to any third party or discussed with unauthorised members of staff.
- Branch Overheads: Assisting in the close control of branch overheads in particular, light, heat, fuel, telephone and stationery.
- Information: Advising on any relevant matters concerning customers - Particularly service, pricing and problems. Also keeping up to date with competitor activities.
- Deputise for the Branch Manager: In the absence of the Branch Manager the Branch Supervisor will assume responsibility for the day-to-day administration of the branch, which will include the flow of paperwork into Group Services.
- Any other duty that may be reasonable required including Order Picking in support of the team. This is a commercial position and the above specifies key responsibilities but is not exhaustive.
- Previous experience in electrical wholesale sector in a Branch Supervisor Inside Sales Position.
- Excellent communication and interpersonal skills.
- Strong numeracy and commercial acumen.
- Strong people management and team building skills.

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Electrical Wholesale sales: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: JO00000140