Customer Experience Associate

18 hours ago


London, Greater London, United Kingdom TD Bank Full time
Customer Experience Associate

At TD Bank, we're committed to delivering exceptional customer experiences. As a Customer Experience Associate, you'll play a key role in creating a positive and memorable experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service and support to customers in a fast-paced environment
  • Identify customer needs and determine solutions to customer problems
  • Open a range of financial products and services for customers
  • Support the achievement of business objectives by supporting advice goals
  • Promote products, advice, services, and banking capabilities
Requirements:
  • Established customer service skills to perform a range of routine activities and multi-step customer transactions
  • Broad knowledge regarding basic product suite of business supported
  • Impacts team results through the quality of the services or information provided to customers
  • Follows standardized advice and customer service procedures and practices
What We Offer:
  • A competitive total rewards package that includes a base salary, variable compensation, and several other key plans
  • A comprehensive training and onboarding program to ensure your success in your new role
  • A commitment to diversity, equity, and inclusion, and a culture that values and respects all colleagues
About TD Bank:

TD Bank is one of the world's leading global financial institutions, with a long-standing commitment to helping drive progress towards a more inclusive and sustainable future.



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