Sales Associate

2 months ago


London, Greater London, United Kingdom Selfridges Full time

Job Overview

As a Sales Associate at Selfridges, you will be an integral part of a dynamic team that delivers exceptional customer experiences. Your primary responsibility will be to provide outstanding service to customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide expert product knowledge and recommendations to customers, ensuring they find the perfect products to meet their needs.
  • Conduct sales, refunds, and exchanges, handling customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain a high level of retail standards, including stock replenishment, rail organization, and visual merchandising.
  • Collaborate with colleagues to achieve sales targets and provide exceptional customer service.
  • Stay up-to-date with the latest products, trends, and competitor activity, using this knowledge to enhance customer experiences.
  • Adhere to health, safety, and security procedures, and contribute to preventing stock loss.

About You

  • You possess excellent communication skills, able to engage with customers from diverse backgrounds and cultures.
  • You are a team player, willing to adapt to changing business needs and take ownership of tasks beyond your role.
  • You are a problem-solver, able to think critically and resolve customer issues in a timely and professional manner.
  • You are a flexible and adaptable individual, comfortable with taking on new challenges and responsibilities.

What We Offer

As a Sales Associate at Selfridges, you will have the opportunity to develop your skills and knowledge, working in a dynamic and supportive environment. You will be part of a team that values customer service, teamwork, and continuous improvement.



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