Incident Resolution Strategist

Job Overview:We are seeking a highly skilled and experienced IT Support Specialist to join our Service Desk team in Glasgow, UK. As an IT Support Specialist, you will be responsible for providing high-quality technical support to our customers, resolving incidents and requests in a timely and professional manner.Key Responsibilities:Handle customer calls and...

We are seeking a highly skilled Technical Support Engineer to join our team at McQueens Dairies. As a key member of our IT department, you will play a crucial role in supporting our customers and ensuring high-quality service delivery.About the RoleThis is an exciting opportunity to work with cutting-edge technology, including Microsoft 365, Azure, and...

At AutoRek, we are seeking an experienced Application Support Team Lead to join our growing team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our application wherever it is used. With a strong background in system administration and incident management, you will supervise and perform the triage & response...

We are seeking a highly analytical and detail-oriented individual to join our team as a Senior Treasury Strategist.In this role, you will support international treasury operations and global bank fees analytics and automation. You will be responsible for analyzing and monitoring bank fees charged by cross-border transactions, with the primary objective of...

We are looking for a skilled Support engineer to lead our Application Support team at Workonblockchain. The successful candidate will be responsible for supervising and performing the triage & response portion of incident management process, hands-on incident resolution as required, ensuring adherence to SLAs across all customers, responding to escalations...

At McQueens Dairies, we are seeking a highly skilled Azure Engineer to join our team. This role is perfect for someone who is passionate about working with Microsoft technologies and providing top-notch support to our customers.">We value a proactive and dedicated individual who is driven by a desire for continuous improvement. As an Azure Engineer, you will...

Solutions Engineer PositionWe are seeking a skilled Solutions Engineer to join our team in the UK. As a member of our EMEA ISG team, you will play a critical role in delivering high-quality technical support to our customers, resolving complex technical issues, and contributing to the success of our organization.Your key responsibilities will include serving...

About the JobWe are looking for an IT Service Delivery Expert to join our Digital department. As a key member of our team, you will be responsible for delivering application support across our rapidly growing business.You will provide second-line support for bespoke software applications, manage incidents, and coordinate with external suppliers for issue...

About the Role:This is an exciting opportunity to work as a Service Desk Technician Lead in our Glasgow office. The role involves handling calls and contacts for incident resolution and request fulfilment within SLA's.Responsibilities:Be part of the team delivering a professional and effective 1st line service desk capabilityEnsure that Incidents and Service...

Cyber and Information Security LeadSalary: $120,000 - $180,000 per annum.Job Description:This role is provided by Neogen Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Manage and lead Cyber Security initiatives alongside a team of security operational staff members.Plan, direct, and control...

Job DescriptionWe are seeking an experienced Network Infrastructure Manager to join our team at developrec. In this role, you will be responsible for configuring and managing routers, switches, and firewalls, with a focus on routing and switching protocols (CCNA/CCNP level expertise). You will also be responsible for troubleshooting network and security...

We are looking for an exceptional Applications Support Team Leader to join our team at AutoRek. As a senior member of our support team, you will be responsible for overseeing the day-to-day operations of our application support function. With a strong background in system administration and incident management, you will ensure that our application is running...

Key ResponsibilitiesThe ICT Infrastructure Engineer will be responsible for providing exceptional technical support to internal teams and external customers, responding to customer tickets in a timely manner, and communicating effectively with stakeholders to resolve complex infrastructure issues. This role requires strong analytical and problem-solving...

Job DescriptionAs a Technical Cyber Assurance Lead at Iberdrola Renewables, you will be responsible for ensuring the confidentiality, integrity, and availability of our information systems and data. This includes identifying and mitigating potential security risks, developing and implementing security controls, and conducting regular security audits and...

Job OverviewIn this role, you will be part of a dynamic team at Technology Services Group Limited. As an ICT Infrastructure Engineer, your primary responsibilities include ensuring customer tickets are responded to within the Service Level Agreement (SLA), communicating with customers regularly regarding their incident/change requests, diagnosing and...

About The Mortgage Lender (TML)We're a forward-thinking organization that's revolutionizing the mortgage market by providing flexible and competitive products to help more people achieve their homeownership goals. Our vision is to transform how we do business, and we're seeking an Application Support Specialist to play a pivotal role in shaping our digital...

Role OverviewYou'll lead and manage cyber security initiatives alongside a team of security operational staff members. With responsibility for planning, directing, and controlling cyber security business operations and the overall use of resources and initiation of corrective actions where required for the cyber security function.Forming part of a team...

First Line Technical Support Job Description:You will be working as part of a dynamic team, providing technical support to our customers and helping to resolve issues quickly and efficiently.Responsibilities:Handle customer calls and contacts for incident resolution and request fulfilment within SLA'sProvide technical support to customers in a professional...

Birchwell Associates is a prominent organization seeking an experienced IT professional to lead their Technology Team at their Head Office in Glasgow.The successful candidate will play a critical role as the face of the team, managing technical incidents and service requests across the business. They will lead the team in delivering a professional,...

Join us at the Arnold Clark Group as a Technical Support Engineer in our digital department! We are looking for a skilled and dedicated individual to provide technical support for our rapidly growing business. As a key member of our team, you will be responsible for managing incidents, particularly for web and application troubleshooting, and coordinating...