Helpdesk and Technical Services Professional

2 weeks ago


Portsmouth, Portsmouth, United Kingdom Computappoint Full time £26,000

About the Opportunity

We are looking for a highly skilled Helpdesk Support specialist to join our 24/7 support team at Computappoint. As a key member of the team, you will be responsible for delivering exceptional customer service across various channels.

Your primary focus will be on handling multi-channel contacts, documenting troubleshooting procedures, and resolving issues within set timeframes. To succeed in this role, you must have a strong understanding of customer tools and troubleshooting methods.

Responsibilities

  • Utilising customer tools to handle contacts
  • Documenting technical information
  • Providing timely issue resolution

Qualifications and Experience

  • Relevant experience in IT support
  • Familiarity with ticketing systems (ServiceNow)
  • Knowledge of communications solutions (Jabber, Chat software)

Benefits and Salary

This position offers a competitive base salary of up to £26,000, plus a shift-based bonus and an excellent benefits package.



  • Portsmouth, Portsmouth, United Kingdom Computappoint Full time £26,000

    Job SummaryWe are seeking a skilled Helpdesk Support professional to join our team at Computappoint. The successful candidate will work in a fast-paced environment, providing top-notch customer service and technical support.You will be required to handle multiple contact channels, document troubleshooting processes, and resolve technical issues efficiently....


  • Portsmouth, Portsmouth, United Kingdom Hiab Full time

    MacGregor is a leading provider of sustainable maritime cargo and load handling solutions. Our strong portfolio of products, services, and expertise enables shipbuilders, shipowners, and operators to optimise the lifetime profitability, safety, reliability, and environmental sustainability of their operations.We are seeking a skilled Technical Service...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services Corporation Full time

    This is an exciting opportunity to work for KINTO-UK Ltd, a leading mobility brand owned by the Toyota Group. We are seeking a highly skilled Customer Service Admin/Driver to join our team in Portsmouth.The successful candidate will have a strong passion for delivering exceptional customer service and be able to communicate effectively with customers across...


  • Portsmouth, Portsmouth, United Kingdom ISR Recruitment Ltd Full time

    Job Title: EPoS Technical Support ProfessionalLocation: Hybrid-working - WFH (x2 days) + Portsmouth (x3 days on-site)Salary: Market Rates (c£26,000 to £30,000 per year)About the Role:We are seeking a skilled EPoS Technical Support Professional to join our team at ISR Recruitment Ltd.The successful candidate will be responsible for installing, upgrading,...


  • Portsmouth, Portsmouth, United Kingdom Endeavour Recruitment Solutions Full time

    Job DescriptionEndeavour Recruitment Solutions has a permanent opportunity for one of its clients based in Hampshire.Objective:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy.Consult on infrastructure problems and provide suitable networking...


  • Portsmouth, Portsmouth, United Kingdom ENGINEERINGUK Full time

    Vacancy DescriptionSector: Construction and Building ServicesRole: ManagerContract Type: PermanentHours: Full TimeWe are seeking an experienced Technical Services Manager to lead our operations team by delivering excellence and first-class sustainable M&E, projects and compliance providing leadership, management, added value and development for our client...


  • Portsmouth, Portsmouth, United Kingdom HSB Technical Ltd Full time

    Company Overview:">HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors.We have a number of permanent and contract vacancies for multi-disciplined engineers in various industries.Job Details:">Type: Permanent / Full TimeLocation: Hampshire (Home Based)Estimated Salary:">£40,000 -...


  • Portsmouth, Portsmouth, United Kingdom Fusion People Ltd Full time

    Mechanical Services Manager Job DescriptionFusion People Ltd seeks an experienced Mechanical Services Manager to join our client's team in Portsmouth. As a key member of the facilities management team, you will be responsible for maintaining the mechanical systems across a large hospital site.The ideal candidate should have a strong mechanical background,...


  • Portsmouth, Portsmouth, United Kingdom PWS Technical Services (UK) Ltd Full time

    OverviewPWS Technical Services (UK) Ltd is a leading specialist contractor, renowned for providing technical expertise to various sectors. We are currently seeking an experienced professional to lead our aerospace sales efforts.Salary and BenefitsThe successful candidate can expect a salary in the range of £60,000 - £80,000 per annum, depending on...


  • Portsmouth, Portsmouth, United Kingdom Rise Technical Recruitment Full time

    About the Role:As an Air Conditioning Installation Specialist, you will be supporting the facilities management side of a wider electrical and mechanical service maintenance group. Your focus will be on delivering excellent customer service while maintaining a high level of technical expertise.Key Responsibilities:Install, commission, and maintain air...

  • Sales Director

    6 days ago


    Portsmouth, Portsmouth, United Kingdom PWS Technical Services (UK) Ltd Full time

    Job Description:PWS Technical Services (UK) Ltd seeks a highly skilled Sales Manager for their Southern business operation. The successful candidate will be responsible for developing, maintaining, and managing clients in this region, providing total sales, marketing, and business development support to the Director.This is an exciting opportunity for a...


  • Portsmouth, Portsmouth, United Kingdom Corrigenda Group Limited Full time

    The Corrigenda Group Limited is seeking a highly skilled Facilities Coordinator to join its team. This role involves coordinating and managing customer service requests and acting as first line support for clients via telephone, email and online portals.Job Description:The Contract Administrator will ensure that queries are responded to in a timely manner,...


  • Portsmouth, Portsmouth, United Kingdom PWS Technical Services (UK) Ltd Full time

    Sales Lead OpportunityPWS Technical Services (UK) Ltd is a leading specialist contractor providing innovative solutions across various sectors. As our Sales Manager, you will be responsible for developing and securing business opportunities in geotechnical engineering.We offer a competitive salary of £70,000 - £90,000 per annum, depending on experience.Job...


  • Portsmouth, Portsmouth, United Kingdom Corrigenda Group Limited Full time

    We are seeking a highly motivated and enthusiastic Customer Service Liaison Officer to join our team at Corrigenda Group Limited in Portsmouth. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.The successful candidate will have previous experience...


  • Portsmouth, Portsmouth, United Kingdom Talent Solution Partners Full time

    Talent Solution Partners is currently looking for an experienced Building Services Engineer to join their team in the Portsmouth area. As a Building Services Engineer, you will play a crucial role in maintaining the mechanical and electrical systems of our client's buildings. If you have a strong background in building services and are looking for a new...


  • Portsmouth, Portsmouth, United Kingdom Corrigenda Group Limited Full time

    The Customer Service Liaison role at the Corrigenda Group Limited involves coordinating and managing customer service requests and acting as first line support for clients via telephone, email and online portals.About the Role:The Contract Administrator will ensure that queries are responded to in a timely manner, as well as providing great customer service...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services Corporation Full time

    KINTO-UK Ltd, a Mobility Brand owned by the Toyota Group, is seeking a highly skilled Customer Service Admin/Driver to join our team in Portsmouth. As a Driver Support Advisor, you will be the first point of contact for our customers and be responsible for managing complaints effectively, handling reports, and assisting our customers with their queries and...


  • Portsmouth, Portsmouth, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals is seeking a skilled Field Service Engineer to provide on-site installation, maintenance, and repair services for our clients. As a key member of our team, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    Job Overview:KINTO UK, part of the Toyota Financial Services group, is seeking a skilled Credit Risk Analyst to join their team. This role will be based in Portsmouth, with the opportunity to work closely with the Credit Risk Manager.About the Role:The successful candidate will support the development and implementation of strategies to manage delinquency,...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    About the Role:We are seeking a highly skilled and motivated CUSTOMER SERVICE REPRESENTATIVE to join our team at Toyota Financial Services, KINTO and KINTO UK.Key Responsibilities:Build and maintain effective relationships with clients to deliver exceptional customer experience.Monitor and manage all vehicles off-road, ensuring timely repairs and reunions...