Reception and Data Entry Clerk

3 weeks ago


Gateshead, Gateshead, United Kingdom NHS Full time
Job Summary

We are seeking a skilled Reception and Data Entry Clerk to join our team at the NHS Women's Health Clinic.

The successful candidate will be responsible for delivering exceptional customer service, managing data entry, and working closely with medical professionals to achieve high-quality patient outcomes.

Key Responsibilities:
  • Front Desk Operations: Provide a warm and welcoming reception service to outpatient clinic users, ensuring efficient and effective management of patient flow.
  • Data Management: Accurately and efficiently manage data entry, including creation and updating of patient records within Careflow/Maternity Badger and Radiology Management System.
  • Telephone Support: Respond to telephone enquiries from patients and hospital staff, providing timely and effective support to resolve queries and escalate complex issues as necessary.
Requirements:
  • Clerical experience with strong IT skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Estimated Salary: £26,000 - £31,000 per annum (dependent on experience).



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