Administrative Support Officer

8 hours ago


Gateshead, Gateshead, United Kingdom NHS Full time
Job Overview

We are seeking a highly organized and efficient Administrative Support Officer to join our team at the NHS Women's Health Clinic.

The successful candidate will provide exceptional customer service, manage administrative tasks, and work collaboratively with medical professionals.

Main Responsibilities:
  • Front Desk Reception: Provide a welcoming and confidential reception service to outpatient clinic users, receiving patients quickly and efficiently, dealing with queries tactfully and discreetly.
  • Data Entry and Record Management: Efficiently manage data entry to support computer systems used in the department, creating and updating patient records within Careflow/Maternity Badger and Radiology Management System.
  • Telephone Enquiries: Answer telephone queries from the public and hospital staff, redirecting complex queries to the appropriate person promptly.
Key Requirements:
  • Clerical experience and knowledge of IT systems.
  • Excellent communication and interpersonal skills.
  • Good telephone skills and flexible approach to work.

Estimated Salary: £27,500 - £32,000 per annum (dependent on experience).



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