Administrative Support Specialist
3 days ago
Blue Octopus is a leading glass manufacturing company with three business areas: Architectural, Automotive, and Technical Glass.
Estimated Salary Range£25,000 - £35,000 per annum based on location and industry standards.
Job DescriptionThe successful candidate will provide administrative support to the team at our Pilkington Gateshead office. Key responsibilities include:
- Customer Communication
- Respond to customer inquiries via email and telephone in a timely and professional manner.
- Resolve customer complaints and issues within agreed timescales.
- Logistics and Administration
- Maintain accurate customer logistics data, including delivery requirements.
- Enter quotations and orders through ALCIB system.
- Raise purchase orders via SAP.
- Communication and Teamwork
- Coordinate communications with customers and internal departments.
- Communicate Health & Safety issues with management.
Additional responsibilities include general office administration duties, maintaining daily work records, and prioritizing workloads to meet deadlines.
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