Digital Support Specialist

5 days ago


Gateshead, Gateshead, United Kingdom NHS Full time

Job Title: Digital Support Specialist

We are seeking a highly motivated and enthusiastic individual to join our Digital Systems Team. As a System Support Assistant, you will play a pivotal role in the day-to-day running of the Trust's Patient Administration System and the Trust's Digital Dictation system.

You must be of a calm disposition with excellent communication skills, be a team player, and work to tight deadlines. A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings, or weekends.

Main Duties
  • To assist in the administration of the Trust's Systems managed by the Digital Solutions and Service Delivery Department.
  • Maintain data quality across the systems.
Key Responsibilities
  • Provide day-to-day administration of the CareFlow system.
  • Maintain the content and quality of information within the CareFlow system.
  • Deliver training across all CareFlow modules and configure new user accounts ensuring appropriate levels of access.
Person Specification
  • Educated to GCSE level or equivalent.
  • Detailed working knowledge of Acute Health Sector Systems.
  • Three years of experience working in the NHS.
Estimated Salary: £25,000 - £35,000 per annum

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