Customer Service Liaison
1 month ago
Job Title: Customer Service Consultant
Function: Branch Banking
Location: Edinburgh – Cameron Toll
Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis
We are looking for a passionate customer experience professional who can make a real difference to our customers and communities. As a Money Confidence Expert, you will help personal and business customers build confidence in using the different ways they can bank with TSB.
Key Responsibilities:
- Provide exceptional customer service in person, through video calls, and over the phone.
- Help customers understand and get the most from their channels of choice.
- Be responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services.
- Go the extra mile and offer customers financial support that might even change their lives.
- Build a great relationship with customers, adding that personal touch and making them feel that TSB is the only bank for them.
Requirements:
- Be great with people and have a flair for understanding what customers need.
- Have excellent communication and problem-solving skills.
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital and be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Benefits:
- Base salary of £23,200 from day one.
- Excellent benefits package, including a cash allowance of £2,088, variable pay award, company pension, and private healthcare.
- 25 days holidays (plus bank holidays).
We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.
-
Customer Service Liaison
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeAbout Arnold ClarkWe are a well-established and reputable car dealership with a strong presence in the UK.Job Title: Customer Service LiaisonSalary: £25,000 - £35,000 per annumJob Description:About the RoleWe are seeking an experienced Customer Service Liaison to join our team at our Edinburgh Seafield MG branch. In this role, you will be responsible for...
-
Customer Service and Sales Liaison
1 week ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeJob DescriptionWe are seeking an experienced Administrative Support Specialist - Customer Focus to join our team at oilandgas.The ideal candidate will have a strong background in customer service, with proficiency in Microsoft packages and CRM systems. A high level of communication skills is also essential for success in this role.About the Role:This...
-
Customer Service Liaison Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeAbout Arnold ClarkAt Arnold Clark, we're committed to delivering an exceptional customer experience. Our team of dedicated professionals works tirelessly to ensure that every interaction with our customers is positive and memorable.We're currently looking for a skilled Customer Service Liaison Specialist to join our team in Edinburgh. This is an exciting...
-
Client Services Liaison
3 weeks ago
Edinburgh, Edinburgh, United Kingdom JLL Full time**About the Role:**We are seeking a skilled Customer Service Ambassador to provide exceptional client and visitor care at our JLL location. As a key member of our team, you will be responsible for delivering high-quality guest services, ensuring seamless interactions between clients and hosts, and exceeding customer expectations.**Key...
-
Customer Service Liaison
4 weeks ago
Edinburgh, Edinburgh, United Kingdom World Courier (UK) Ltd Full timeAt World Courier (UK) Ltd, we're seeking a highly skilled Customer Service Consultant to join our team in Edinburgh.Company OverviewWe are a leading logistics company with a global reach and a commitment to delivering exceptional customer service. Our team members are at the heart of everything we do, and we're united in our responsibility to create...
-
Customer Service Liaison
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Ganymede Solutions Ltd Full timeJob Title: Customer Mobility Support AssistantWe are seeking a dedicated individual to join our team as a Customer Mobility Support Assistant at Edinburgh Station. This role will be at the forefront of passenger interactions, providing information, assistance and helping travellers during the busy period.The estimated salary for this position is £10-12 per...
-
Customer Service Liaison
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Business Stream Full time £23,100 - £24,150Job OverviewWe are seeking a talented individual to join our team as a Customer Service Adviser. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and providing support to our business customers.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual...
-
Customer Service Liaison
3 weeks ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeAbout the RoleWe are looking for a talented individual who can provide top-notch reception services, handle guest queries efficiently, and maintain a clean and organized workspace. If you have a passion for delivering excellent customer experiences, we want to hear from you!
-
Customer Service Liaison Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom dnata Catering UK Full timeJob OverviewDnata Catering UK seeks a skilled Customer Service Administrator to join their team in the UK.This is a rewarding opportunity for a customer-focused professional to deliver exceptional service and drive business growth.
-
Customer Service Liaison Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom dnata Catering UK Full timeAbout the Rolednata Catering UK is seeking an experienced Customer Service Administrator to join our team. As a key member of our team, you will be responsible for ensuring excellent customer service standards are maintained across all aspects of our business.
-
Customer Service Ambassador
3 weeks ago
Edinburgh, Edinburgh, United Kingdom JLL Full time**Role Description:**We are seeking a skilled Customer Service Ambassador to join our JLL team. In this role, you will be responsible for delivering exceptional guest services, ensuring seamless interactions between clients and hosts, and exceeding customer expectations.**Key Responsibilities:**Act as a liaison between clients and hosts, enhancing service...
-
Community Engagement Liaison
1 week ago
Edinburgh, Edinburgh, United Kingdom XAD Technologies Full timeWe are looking for a highly skilled Community Engagement Liaison to join Xad Technologies LLC, a company established in 2006 with expertise in Telecommunication, IT Networks, Managed Services, Staff Outsourcing, Fleet Management & Security areas.The successful candidate will be responsible for:Updating management systems within specified timescales and...
-
Customer Service Representative
1 week ago
Edinburgh, Edinburgh, United Kingdom United Parcel Service of America, Inc Full timeJob Summary:Are you looking for a rewarding career with opportunities to grow and develop your skills?We are seeking an experienced Customer Service Representative to join our team at United Parcel Service of America, Inc. As a Front Desk Receptionist, you will be the first point of contact for our customers and play a vital role in ensuring their...
-
Client Liaison Specialist
17 hours ago
Edinburgh, Edinburgh, United Kingdom A.C. Whyte & Co. Ltd Full timeA.C. Whyte & Co. Ltd invites applications for a Client Liaison Specialist to work closely with residents, construction teams, and clients.The successful candidate can expect a competitive salary ranging from £35,000 to £45,000 per annum.Job RequirementsThis role demands exceptional communication and project management skills to ensure seamless execution of...
-
Medical Science Liaison Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Only Medics Full timeWe are seeking an experienced Senior Medical Science Liaison to join our Large Pharma organisation in Scotland. This role will be based within the Cardiovascular team, which is a key area of focus for us given its impact on premature mortality and the NHS Long Term Plan.About the RoleAs a Senior Medical Science Liaison, you will work closely with our Medical...
-
Senior Customer Liaison Officer
1 week ago
Edinburgh, Edinburgh, United Kingdom CV-Library Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Customer Adviser to join our team. As a key member of our Service Centre team, you will be responsible for handling customer enquiries, providing first-class customer service and ensuring that all customer interactions are positive and efficient.Key Skills and QualificationsExcellent...
-
Customer Service Liaison and Compliance Officer
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Shoosmiths Full timeCompany OverviewShoosmiths is a leading law firm that prioritizes excellent service, incisive thinking, and innovation. With offices across the UK and Brussels, we support ambitious businesses and empower our people to deliver exceptional results.We have an outstanding benefits package and a competitive remuneration system. Our comprehensive range of...
-
Customer Experience Lead
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Compass Group UK Full timeAbout the OpportunityWe are seeking an experienced Catering Supervisor to join our team as a part-time Customer Experience Lead. The successful candidate will oversee all Compass Group UK&I customer experience operations for a major High Street brand, contracted to 20 hours per week.This is a fantastic opportunity for a motivated individual who is passionate...
-
Field Service Engineer
3 days ago
Edinburgh, Edinburgh, United Kingdom Briggs Equipment Full timeCompensation for this role is up to £36,000 + overtime. Briggs Equipment Group offers a competitive remuneration package based on your experience and qualifications.About the OpportunityWe are seeking an experienced Field Service Engineer to join our team in Edinburgh. As a key member of our service team, you will be responsible for attending customer sites...
-
Customer Service Representative
1 week ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark Group Full timeAbout the RoleWe are currently recruiting for a new Service Advisor to help us at our Edinburgh branch.This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.The successful candidate will be responsible for delivering and...