HMRC Customer Service Advisor: Delivering Exceptional Support
5 days ago
At HM Revenue and Customs, we play a vital role in supporting the UK's public services. Our mission is to help people pay the correct amount of tax and provide financial assistance to families and individuals.
We operate across various lines of business, handling a broad range of customer enquiries with professionalism and efficiency. Our team members are the voice of HMRC, using their excellent communication skills to provide an exceptional customer experience.
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HMRC Customer Service Advisor
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HM Revenue and Customs Full timeJob SummaryHM Revenue and Customs (HMRC) is seeking a highly skilled and motivated individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to taxpayers, responding to their queries, and resolving their issues in a timely and professional...
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Operational IT Business Service Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeHMRC is creating a dynamic, customer-centric, and data-driven organisation, with a culture that focuses on the continual development of its people.The role of the Risk and Intelligence IT Business Service Owner is pivotal in driving this vision forward, working closely with stakeholders to identify and mitigate risks, and ensuring the seamless delivery of IT...
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Academic Finance Business Partner
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob DescriptionHMRC is seeking a highly motivated and proactive finance professional to join its Chief Digital & Information Office (CDIO) Group as a Finance Business Partner. This exciting opportunity is part of HMRC's Finance Directorate, where you will play a key role in delivering exceptional financial services to CDIO leaders, influencing...
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Data Insights Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeAbout this roleLocationLiverpool, Manchester, Newcastle-upon-Tyne, NottinghamJob summaryPursue a career that aligns with your values at HMRC. Whether you're seeking personal growth or a workplace that fosters a sense of belonging, hear from our employees about their experiences working at HMRC.At HMRC, we strive to create an exceptional work environment for...
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Head of IT Services for Criminal Investigation
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Careers Full timeJob SummaryHMRC is undergoing a major transformation to become one of the world\u0027s most digitally advanced tax authorities. To achieve this, we need to evolve our approach using smart data analysis and state-of-the-art technology to drive customer-led solutions.Our IT methodology is centered around working collaboratively across the organisation to...
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Customer Service Advisor
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Underwriting Ltd. Full timeJob OverviewTesco Underwriting Ltd. is seeking a highly skilled Customer Service Advisor to join its team. This is a full-time opportunity that requires individuals with excellent communication and interpersonal skills.In this role, you will be responsible for delivering exceptional customer service, handling high call volumes, and resolving customer queries...
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Cloud Computing Expert
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeDo you have a passion for cloud computing and a desire to shape the future of digital technology? HMRC is looking for a highly skilled Senior Solution Architect to join their team and help drive innovation in their IT estate.As a key member of the HMRC team, you will be responsible for designing and implementing cloud-based solutions to meet the needs of...
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Financial Planning and Analysis Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeHMRC is a unique organisation, consisting of Business Groups that work independently towards a common goal. Our role sits within the Chief Digital & Information Office (CDIO) Group, which delivers in-house solutions for a range of technical and operational services.The CDIO Group is HMRC's Digital, Data and Information Technology function, ensuring the...
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Customer Service Advisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arvato Full timeThe RoleYou will be working as a key member of the Arvato team, providing exceptional service to our clients. Your primary responsibility will be to manage peak traffic and maintain high service levels, including any new business lines on our account.During quieter periods, you will assist with short-term, ad-hoc campaigns to promote our clients' products.As...
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Sales Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Singtel Group Full timeTransform the retail landscape with us. At Singtel Group, we're committed to fostering lasting relationships with our customers, and we're on the lookout for a seasoned Sales Consultant to join our team on a casual basis. If you're a people person who thrives in a collaborative environment and is passionate about delivering exceptional customer experiences,...
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Data Governance and Intelligence Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeData Governance and Intelligence LeadAt HM Revenue and Customs (HMRC), we rely on data to fund the UK's vital public services and provide targeted financial support. The Data Analytics Team (DAT) plays a crucial role in this process, providing analytical expertise to policy and compliance partners across multiple business areas.DAT uses data analytics for...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Jewson Partnership Solutions Full timeJob Summary:We are seeking a highly motivated and enthusiastic Customer Service Advisor to join our team at Jewson Partnership Solutions in Newcastle. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Main Responsibilities:Develop in-depth knowledge of our product...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full timeAbout the RoleWe are seeking an exceptional Customer Service Advisor to join our team at Newcastle Building Society. As a key member of our Customer Service Centre, you will play a crucial role in delivering exceptional customer care to our customers.Your primary responsibility will be to handle unscripted calls from our customers, resolving their queries...
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Forensic Accountant
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Careers Full timeAbout the RoleWe are seeking a highly skilled Forensic Accountant to join our team at HMRC. As a Forensic Accountant, you will play a critical role in supporting the Fraud Investigation Service (FIS) directorate in tackling serious tax evasion and fraud.Key ResponsibilitiesWork in partnership with a Grade 7 Forensic Accountant to provide objective,...
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Tax Software Policy Expert
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom H M Revenue & Customs (HMRC) Full timeAs a key member of the H M Revenue & Customs (HMRC) team, you will play a pivotal role in shaping the department's strategic approach to maximising the benefits of tax software.Job OverviewThe Senior Strategy & Policy Advisor position is an exciting opportunity to join the Software Strategy & Policy team within the Intermediaries Directorate. This team has...
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Building Information Manager Leader
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom H M Revenue & Customs (HMRC) Full timeJob Title: Building Information Manager LeaderAbout the RoleWe are seeking an ambitious and innovative Building Information Manager Leader to join our team at H M Revenue & Customs (HMRC). As a key member of our Estates Professional Services, you will be responsible for leading the development and implementation of Building Information Modelling (BIM)...
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Customer Service Representative
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom B&Q Full timeAbout the RoleWe are seeking a highly motivated Part-Time Customer Advisor to join our team at B&Q Scotswood. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences.Working Hours: 18.75 hours per week, Monday to Friday, 6:00pm - 10:00pmSalary: £12.21 per hour (UK National hourly rate)This...
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Customer Service Representative
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full timeWe are looking for a motivated and driven Customer Support Advisor who excels at multitasking and provides exceptional customer service as part of a warm and friendly team. The ideal candidate will have great communication skills, be confident on the phone, and able to handle complaints from frustrated or confused customers.Key Responsibilities:Deliver...
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Service Delivery Advisor
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full timeJob Overview:Randstad Technologies is seeking a Service Delivery Advisor to join our team on a 6-month contract with the possibility of extension.In this role, you will provide exceptional customer service and support to our clients, handle sensitive data/information, and follow all GDPR rules and regulations.Main Responsibilities:Deliver outstanding...
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Multitasking Customer Support Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full timeAs a Customer Support Advisor with One Utility Bill, you will play a crucial role in delivering exceptional customer service to our clients. You will be responsible for handling customer inquiries, resolving issues, and providing support via phone, email, and chat. We are looking for a candidate who is enthusiastic, patient, and has excellent communication...