HMRC Customer Service Advisor
4 weeks ago
HM Revenue and Customs (HMRC) is seeking a highly skilled and motivated individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to taxpayers, responding to their queries, and resolving their issues in a timely and professional manner.
Key Responsibilities- Provide excellent customer service to taxpayers, responding to their queries and resolving their issues in a timely and professional manner.
- Handle customer inquiries and complaints, escalating complex issues to senior colleagues as necessary.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Contribute to the development and implementation of customer service strategies and initiatives.
- Participate in training and development programs to enhance skills and knowledge.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Flexible working arrangements, including remote working options.
- Access to training and development programs.
- A supportive and inclusive work environment.
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob Title: Senior Tax ProfessionalJob Description:We are seeking a skilled Tax Specialist to join our team at HMRC's Customer Compliance Group (CCG). As a senior tax professional, you will have the opportunity to work on a variety of tax disciplines and maximise your expertise.About the Role:CCG plays a crucial role in meeting HMRC's strategic objectives....
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob DescriptionKey ResponsibilitiesAs a key member of HMRC's IT team, you will play a crucial role in driving digital transformation and improving tax authority operations.You will be responsible for leading the development and implementation of IT strategies that support HMRC's mission to become one of the world's most digitally advanced tax...
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Senior International Tax Specialist
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Senior International Tax Specialist
2 months ago
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Head of IT Services for Criminal Investigation
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Senior Cloud Architect
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Cloud Computing Expert
2 weeks ago
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VAT Compliance Expert
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Data Governance and Intelligence Lead
1 month ago
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Data Governance and Intelligence Lead
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob Title: Data Governance and Intelligence LeadHMRC is seeking a highly skilled Data Governance and Intelligence Lead to join our Data Analytics Team (DAT). As a key member of the team, you will be responsible for ensuring the effective management of data governance and security across the team, including the assurance of data exchanges with external...
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Cloud Computing Architect
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob Title: Senior Solution ArchitectJob Description:We are seeking a highly skilled Senior Solution Architect to join our team at HMRC. As a key member of our Chief Digital & Information Office (CDIO), you will play a crucial role in shaping the future digital landscape of one of the largest departments in the Civil Service.In this role, you will be...
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Data Governance and Intelligence Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob Title: Data Governance and Intelligence LeadHMRC is seeking a highly skilled Data Governance and Intelligence Lead to join our Data Analytics Team (DAT). As a key member of the team, you will be responsible for ensuring the effective management of data governance and security across the team, including the assurance of data exchanges with external...
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Data Governance and Intelligence Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob Title: Data Governance and Intelligence LeadHMRC is seeking a highly skilled Data Governance and Intelligence Lead to join our Data Analytics Team (DAT). As a key member of the team, you will be responsible for ensuring the effective management of data governance and security across the team, including the assurance of data exchanges with external...
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Data Governance and Intelligence Lead
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeData Governance and Intelligence LeadAt HM Revenue and Customs (HMRC), we rely on data to fund the UK's vital public services and provide targeted financial support. The Data Analytics Team (DAT) plays a crucial role in this process, providing analytical expertise to policy and compliance partners across multiple business areas.DAT uses data analytics for...
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Financial Business Partner
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob OverviewHMRC is a leading organization in the UK, comprising Business Groups that work towards a common goal. Our role is part of the Chief Digital & Information Office (CDIO) Group, which delivers in-house solutions for various technical and operational services.As a member of the CDIO Group, you will be part of a dynamic team that ensures HMRC's...
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Financial Business Partner
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HMRC Full timeJob OverviewHMRC is a leading organization in the UK, comprising Business Groups that work towards a common goal. Our role is part of the Chief Digital & Information Office (CDIO) Group, which delivers in-house solutions for various technical and operational services.As a member of the CDIO Group, you will be part of a dynamic team that ensures HMRC's...