M&S Technical Account Manager

6 days ago


Hull, Kingston upon Hull, United Kingdom Cranswick Country Foods PLC Full time

About Cranswick Country Foods PLC

Cranswick Country Foods PLC is a leading innovator in the poultry industry, producing delicious, cooked poultry ingredients for top brands. We're committed to delivering high-quality products that meet the needs of today's consumers.

Main Responsibilities:

  • To ensure the effective delivery of the M&S business across our added value poultry sites, maintaining the highest standards of food safety, legality, integrity, and product quality.
  • To promote a culture of continuous improvement, communicate effectively, and be flexible in approach at all levels, providing solutions for technical teams to address key challenges.
  • To create a weekly contact report, feeding back key messages to M&S and driving actions to ensure compliance with their CoP.
  • To drive consistency and standardization across our added poultry sites, ensuring seamless operations.
  • To attend M&S site visits, customer review meetings, and support quality improvement plans at site.
  • To support factory teams in resolving quality and pre-launch challenges, upskilling site teams with M&S ways of working.
  • To work closely with operational, technical, QA, and NPD/EPD teams to achieve business objectives.

Requirements:

  • Strong technical knowledge of the poultry industry and M&S CoP.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and reporting skills.


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