M&S Technical Account Manager
6 days ago
About Cranswick Country Foods PLC
Cranswick Country Foods PLC is a leading innovator in the poultry industry, producing delicious, cooked poultry ingredients for top brands. We're committed to delivering high-quality products that meet the needs of today's consumers.
Main Responsibilities:
- To ensure the effective delivery of the M&S business across our added value poultry sites, maintaining the highest standards of food safety, legality, integrity, and product quality.
- To promote a culture of continuous improvement, communicate effectively, and be flexible in approach at all levels, providing solutions for technical teams to address key challenges.
- To create a weekly contact report, feeding back key messages to M&S and driving actions to ensure compliance with their CoP.
- To drive consistency and standardization across our added poultry sites, ensuring seamless operations.
- To attend M&S site visits, customer review meetings, and support quality improvement plans at site.
- To support factory teams in resolving quality and pre-launch challenges, upskilling site teams with M&S ways of working.
- To work closely with operational, technical, QA, and NPD/EPD teams to achieve business objectives.
Requirements:
- Strong technical knowledge of the poultry industry and M&S CoP.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and reporting skills.
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