Receptionist

14 hours ago


Thame, Oxfordshire, United Kingdom DoubleTree by Hilton Oxford Belfry Full time
Join Our Team as a Receptionist at DoubleTree by Hilton Oxford Belfry

We are seeking a highly skilled and customer-focused Receptionist to join our team at DoubleTree by Hilton Oxford Belfry. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a professional and courteous manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Process payments and handle cash transactions.
  • Perform general administrative duties, including data entry and filing.
  • Ensure all guest inquiries and complaints are dealt with in a friendly and professional manner, always striving to exceed guest expectations.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A fun and dynamic work environment with a team of like-minded individuals.
  • Free health club membership and discounts across The QHotels Collection.
  • Access to an Employee Assistance Program – Hospitality Action.
  • Refer a friend scheme and other benefits.
Requirements:
  • Passion for customer service and a natural ability to interact with people.
  • Previous experience in a customer-facing role, with a focus on conflict resolution and problem-solving.
  • Ability to work under pressure and multitask, with strong time management and organizational skills.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to welcoming you to our team



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