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Evening Room Attendant

2 months ago

London, Greater London, United Kingdom The Dorchester Full time
About the Role

We're seeking a skilled and dedicated Evening Room Attendant to join our team at The Dorchester. As a key member of our hospitality team, you'll be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.

Key Responsibilities
  • Provide seamless and discreet service to our guests, anticipating their needs and exceeding their expectations.
  • Ensure the highest standards of cleanliness and hygiene in the rooms and public areas.
  • Respond to guest requests and special occasions, such as setting up rooms for special events or providing additional amenities.
What We Offer
  • A competitive salary and excellent benefits package, including a generous employee bonus scheme and excellent service charge.
  • Complimentary stays and meals at our Dorchester Collection hotels, as well as discounts on food and beverage at selected bars and restaurants.
  • Opportunities for career development and growth, including apprenticeships and training programs.
  • A vibrant social events calendar, including summer parties and winter balls.
  • Access to exclusive discounts and perks, including seasonal ticket loans and rental deposit schemes.
Requirements
  • Excellent communication and customer service skills, with a strong ability to work as part of a team.
  • Ability to work flexible hours, including evenings and weekends.
  • English language proficiency, with the ability to communicate effectively with guests and colleagues.