Evening Room Service Attendant

2 weeks ago

London, Greater London, United Kingdom Dorchester Collection Full time

Position Overview

We're dedicated to nurturing the careers of exceptional individuals like you. As an Evening Room Attendant at the Dorchester Collection, you'll embark on a unique journey to become a renowned expert in your field. Our award-winning learning academy will equip you with the skills and knowledge to excel in craft, service, and leadership, allowing you to craft your own legend.

What You'll Get

As an Evening Room Attendant, you'll enjoy:

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across our Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that foster a sense of community among colleagues, including summer parties and winter balls
  • Exclusive benefits, such as discounts at high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
  • Apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and beyond
  • A £1,000 bonus for referring a friend
  • Access to immediate wellbeing advice, because we truly care about our employees

What You'll Do

You'll take pride in delivering seamless service, discretion, and flexibility during the evening. This will involve:

  • Providing exceptional guest experiences, with attention to detail, thoroughness, and hygiene
  • Meeting special requests from guests, including bespoke set-ups, additional supplies, and special occasions

The essence of a day in the life of an Evening Room Attendant is captured above, but we'll ensure you receive specific information about how we care for our hotel.

What You'll Bring

As an Evening Room Attendant, you'll embody our values of Passion, Personality, Respect, Working Together, and Creativity. You'll bring:

  • Strong communication skills and a customer-centric approach
  • Fluency in English, our primary language

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