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Executive Director of Leisure Operations
2 months ago
Are you a seasoned leader with a passion for delivering exceptional guest experiences? Do you have a proven track record of driving revenue growth and improving operational efficiency in high-volume leisure and entertainment venues?
We are seeking an experienced General Manager to lead our team and drive the success of our leisure venues in Bristol. As a key member of our management team, you will be responsible for developing and implementing strategies to maximize revenue, improve customer satisfaction, and maintain high standards of safety and compliance.
Key Responsibilities:
- Lead a high-performing team to deliver exceptional guest experiences and drive revenue growth
- Develop and implement strategies to improve operational efficiency and reduce costs
- Manage and drive revenue streams, including admissions, sales, marketing, and food & beverage
- Build and maintain effective relationships with staff, peers, support teams, and senior management
- Ensure compliance with food and health & safety regulations and maintain a safe, clean, and legal operating environment
Requirements:
- Proven General Management experience in hospitality, leisure, or entertainment venues with high volume and performance standards
- Energetic, resilient, and decisive leadership with sound judgment
- High personal accountability and integrity with a passion for team coaching and development
- Excellent communication skills and the ability to build effective relationships
- Commercial acumen and ability to drive revenue growth and improve operational efficiency
About Us:
We are a leading Leisure and Entertainment business with a variety of activities for all ages. Our company values include energy, courage, flexibility, and balance, and we are committed to delivering exceptional guest experiences and driving revenue growth in our leisure venues.