Technical Account Manager

3 days ago


Birmingham, Birmingham, United Kingdom SnooprID Ltd Full time
Customer Success Manager Role Overview

This role requires a blend of technical alignment (CyberTech SME), consultative customer management, business development, and exceptional interpersonal skills. You will play a pivotal role in ensuring clients derive maximum value from their solutions. Key responsibilities include customer relationship management, onboarding and adoption, ongoing planning, proactive support, data analysis and reporting, cross-functional collaboration, and renewals and upsells.

Key Responsibilities:
  • Customer Relationship Management:
  • Onboarding and Adoption:
  • Ongoing Planning:
  • Proactive Support:
  • Data Analysis and Reporting:
  • Cross-Functional Collaboration:
  • Renewals and Upsells:


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