Customer Support Representative

7 hours ago

Sleaford, Lincolnshire, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and social media
  • Resolve customer queries and issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure customer needs are met
  • Develop and maintain a thorough understanding of our products and services
  • Meet or exceed customer satisfaction targets
What We Offer

We offer a competitive salary, comprehensive training and development opportunities, and a range of benefits including a generous pension contribution, annual performance-related bonus, and share schemes.

About Us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to building a truly inclusive workplace where all colleagues have the opportunity to make a real difference.

We are proud to be a disability confident employer and welcome applications from under-represented groups. We offer a range of wellbeing initiatives and generous parental leave policies, as well as a wide-ranging benefits package that includes discounted shopping and 22 days' holiday, with bank holidays on top.

At Lloyds Banking Group, we are driven by a clear purpose: to help Britain prosper. We are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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