Customer Service Representative

2 months ago

Sleaford, Lincolnshire, United Kingdom AF Blakemore & Son Ltd Full time

Customer Team Member Opportunity

14 Hours P/W - flexible shifts available

Support our store management and create a positive customer experience

We are seeking a Customer Team Member to join our team at SPAR. As a key member of our store team, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks, ensuring great customer service, and contributing to the continuous improvement of the store.

About Us

A.F. Blakemore & Son Ltd is a leading convenience retailer with a rich history dating back to 1917. Our company has grown from humble beginnings into a business that now owns 260 SPAR convenience stores and employs over 7,000 people. We are committed to delivering exceptional customer service and creating a positive work environment for our team members.

Key Responsibilities

  • Customer Service:
  • Greet customers in a friendly and welcoming manner.
  • Answer customer inquiries about products and services.
  • Process customer purchases efficiently and accurately.
  • Upsell selected products to customers.
  • Store Operations:
  • Work stock, check deliveries, and maintain a clean and organised sales floor.
  • Complete additional assigned tasks, such as date checking and stock rotation.
  • Adhere to all company policies and procedures.

What We Offer

  • Excellent benefits package, including holiday pay, maternity and paternity leave, and a company pension scheme.
  • Opportunities for career development and training.
  • A supportive and diverse work environment.
  • Generous staff discount in all our SPAR stores.
  • Paid breaks and free tea and coffee.

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