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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients in a fast-paced and dynamic environment.
Key Responsibilities:
- Provide excellent customer service to clients across various service areas, including food delivery, café, bars, convenience shops, and accommodation.
- Prepare and serve food and beverages, maintain a clean and safe environment, and ensure that customer areas are ready to delight.
- Take responsibility for stocking food and beverage areas, and complete regular day-to-day activities to ensure a smooth operation.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and maintain a positive and professional attitude, with a focus on delivering high levels of customer care.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Self-motivated and able to work unsupervised, with a strong attention to detail and ability to multitask.
- Commitment to high levels of customer care and a passion for working in a catering environment.
- Ability to undertake a range of manual cleaning duties and maintain a clean and safe environment.
- Positive and enthusiastic attitude, with a focus on delivering exceptional customer service.
About Us:
ESS is a leading provider of catering and support services to the military and Ministry of Defence, as well as other high-profile clients. We pride ourselves on delivering exceptional customer service and creating a positive and supportive work environment for our team members.
