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Front of House Team Leader

2 months ago

Birmingham, Birmingham, United Kingdom Stonegate - Bars & Venues Full time

Front of House Team Leader - Hospitality Expert

Location: Rosies

We are seeking an experienced Team Leader who can provide exceptional support, coaching, and mentoring to their team. The ideal candidate will have a passion for creating an outstanding guest experience and be able to work collaboratively with the management team to achieve this goal.

Key Responsibilities:

  • Support and develop the team to ensure exceptional guest service
  • Work closely with the management team to create and deliver a vision for the front of house area
  • Ensure standards and compliance are maintained in the manager's absence
  • Create a welcoming atmosphere for guests

Requirements:

  • At least 18 years old
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills

About Us:

Stonegate - Bars & Venues is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our company is known for its diverse and well-known brands, including names like Slug & Lettuce, Be At One, and Popworld.

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance - licensed trade charity