Customer Sales Representative
2 months ago
About Us
Travis Perkins is a leading business in the builders merchant industry, providing a wide range of products and services to local customers. We are a fast-paced and dynamic company with a strong focus on customer service and career progression.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Expert. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and contributing to our continued success.
Key Responsibilities
- Provide a first-class service to our customers, building strong relationships and delivering the highest standards of service.
- Process customer orders, answer phone calls, maintain stock levels, and face shelves in a busy and fast-paced environment.
- Deal with supplier deliveries, accurately book them in, and maintain a tidy and safe working environment.
- Work collaboratively with the branch team to achieve sales targets and provide excellent customer service.
Requirements
- Previous experience in a similar phone-based role with excellent customer service skills and the ability to relate to a wide range of people.
- Self-motivated, enthusiastic, and organized, with good numerical skills.
- Able to work in a team environment and contribute to the success of the branch.
What We Offer
- 22 days annual leave, pension, bonus, and staff discount.
- Discounts at various retailers, including Currys, Tesco, Boots, and John Lewis.
- Opportunities for internal movement and progression within the Travis Perkins group.
- Sociable working hours and a supportive team environment.
About Our Team
Our team is a friendly and hard-working bunch of people who are passionate about providing excellent customer service. We are a growing team with a strong focus on career progression and development opportunities.
Why Join Us?
At Travis Perkins, we are committed to creating a truly inclusive employer where everyone feels safe, welcome, and confident to be their authentic selves. We believe that everyone has the potential to succeed and grow with our company.
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