Customer Service Representative

1 month ago


Morecambe, Lancashire, United Kingdom Roberts Garages Ltd Full time
Customer Assistant Job Description

Roberts Garages Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our sales team, you will be responsible for delivering exceptional customer service, promoting our brand standards, and driving sales growth.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with a wide range of duties, including answering questions, processing transactions, and maintaining a clean and organized store environment.
  • Promote brand standards, ensuring that all customers receive a consistent and high-quality experience.
  • Actively encourage sales, identifying opportunities to upsell and cross-sell products.
Requirements:
  • Ability to speak and understand English.
  • Good communication and interpersonal skills.
  • Self-motivation, enthusiasm, and professionalism.
  • Flexibility to adapt to a fast-paced environment.
Benefits:
  • Health Cash Plan.
  • Staff Discount.
  • Life Insurance.
  • Fuel Discount.
  • In-store training and development.


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