Service Excellence Leader

4 days ago


Coventry, Coventry, United Kingdom Stonewater Full time

Join Our Team:

We are seeking a highly skilled and experienced Shared Service Manager to join our team at Stonewater.

In this role, you will be responsible for driving innovation and building efficient processes that empower teams to deliver outstanding service.

The ideal candidate will have expertise in process improvement, change management, and team leadership.

Key Responsibilities:

  • Develop and implement strategies to improve operational efficiency and effectiveness.
  • Lead cross-functional teams to achieve business objectives.
  • Design and implement training programs to enhance employee skills and knowledge.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in operations management or related field.
  • Proven track record of process improvement and team leadership.

What We Offer:

  • A competitive salary of £62,000 per annum, based on location.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development.
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