Highly Skilled Maintenance Professional
2 weeks ago
We are seeking a highly skilled maintenance professional to join our team in Oxford. This role offers an excellent opportunity for individuals who possess a strong background in multi-discipline building services delivery and a passion for providing exceptional customer service.
About the RoleThis position is responsible for delivering high-quality planned maintenance and reactive repairs across multiple disciplines, with a focus on compliance PPM. The ideal candidate will have a strong understanding of building services trades and be able to adapt quickly to new situations.
Key Responsibilities- Ensure that Atlas engineering standards and associated competencies are consistently delivered and demonstrated.
- Deliver Mechanical & Electrical PPM, reactive works, and other compliance tasks.
- Ensure that clients, colleagues, and the Atlas team are 'kept in the loop' through feedback and regular updates.
- Contribute to the delivery of a quality service, aiming for 100% satisfaction of the customer.
- Ensure best value for money to the customer by ensuring accuracy within the team by checking resource and materials are suitable to effectively deliver the service.
- Produce details of time and materials required for any minor works, for quoting purposes.
- Report on performance to your Engineering Supervisor.
- Ensure the safe delivery of all Atlas works, including those of our service partners.
- Liaise with Account Support colleagues, Schedulers, Supervisor, and Sub-Contractors to deliver work to the highest standard within contract SLAs.
- Build and foster relationships with the client, colleagues, and other Atlas colleagues.
- Ensure that the Planon CAFM system is constantly updated, via your issued device, and that all time is accounted for on the generated work order timesheet.
- Take personal ownership of the standard of work you deliver - ensuring exceptional service to the customer.
- Cover all call-out responsibilities out-of-hours when on a roster.
To be successful in this role, you will need to possess the following skills and qualifications:
- GCSE in English and Maths or equivalent
- City and Guilds / NVQ Level 3 or equivalent in an M&E discipline (Gas, Electrical, AC, Plumbing, Carpentry)
You will also require:
- 2 years previous experience within similar environment involved in multi-discipline building services delivery
- 1 year's experience in a customer-facing environment
- Background in engineering/property maintenance
- Strong, demonstrable competencies in building services trades and ability to turn hand to most activities within a building maintenance environment
- Knowledge and experience operating and adjusting Building Management Systems (BMS)
- Experience in delivering L8 compliance maintenance
- Experience in delivering fire door compliance maintenance
- Experience in delivering emergency light test PPM's
- Good understanding of modern office software
- Experience of working with asset/work management systems such as Planon CAFM system on Android tablets
- Ability to manage priorities in line with business needs
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