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Sales Associate

2 months ago

Kingston upon Thames, Greater London, United Kingdom REISS Full time

About Us

Reiss is a leading luxury fashion brand with a strong presence in the global market. Our commitment to quality, sustainability, and timeless elegance has earned us a reputation as a premium brand.

Our Retail Team

We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our management team to achieve sales and operational goals.

Key Responsibilities

  • Customer Service
    • Deliver a premium and tailored customer service experience
    • Provide in-depth knowledge of the brand and our products
    • Communicate effectively with customers, team members, and management
  • Visual Standards
    • Maintain visual standards in the store
  • Brand Ambassador
    • Act as a Reiss Brand Ambassador, promoting the brand and its values

Requirements

  • Passion for Luxury Fashion
    • A passion for premium or luxury product
  • Customer-Facing Experience
    • Previous experience in a customer-facing environment
  • Excellent Communication Skills
    • Excellent customer service skills
    • Excellent communication and interpersonal skills
  • Flexibility and Adaptability
    • Flexibility and ability to adapt to changing priorities

What We Offer

  • Seasonal Business Wear Allowance
    • Seasonal business wear allowance
  • Employee Benefits
    • Generous employee discount
    • Rewarding commission structure
    • Wellbeing and financial support through our Employee Assistance Programme
    • Low monthly cost health support through our medical cash plan
    • Fitness discounts
    • Family-friendly policies including enhanced parental pay
  • Professional Development
    • 23 days annual leave, increasing to 25 days after 2 years' service
    • Employee referral scheme
    • Career development opportunities

Our Commitment to Diversity and Inclusion

We recognize the importance and power of diversity within our business and ensure that our people processes are fair, transparent, and promote equality of opportunity for all candidates. We pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.