Department Team Lead
5 days ago
We are seeking a talented and motivated individual to fill the role of Department Team Lead at H&M Group. This is a full-time position with a contract of 39 hours per week.
About UsH&M Group is a leading fashion retailer that offers a wide range of shoes, bags, accessories, beauty, and ready-to-wear products for women. We inspire our customers to create their own personal style and expression through our diverse collections, designed with great attention to detail and quality in mind.
The RoleAs a Department Team Lead, you will play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. Your responsibilities will include:
- Offering customers a high level of service through styling advice, product knowledge, and store experience
- Analysing selling information and working with the store manager to maximise the sales performance of your department
- Leading a team of sales assistants to achieve excellent standards of service
- Supporting recruitment and ensuring induction and training of new starters is carried out
- Assisting the Store Manager in identifying future talents and putting together development plans to support their progression
- Overseeing store operations
- Being a brand ambassador and providing the best experience for our customers
- Stepping into the role of Store Manager in their absence
To be successful in this role, you will need to have:
- Prior retail or customer-facing experience
- Fluent English language skills
- Able to take independent initiative and address business and customer demands with efficiency and effectiveness
In return for your hard work and dedication, you will receive a competitive salary of around $40,000 - $50,000 per year, depending on your experience and qualifications. You will also enjoy a 25% staff discount on all H&M Group brands in stores and online, as well as opportunities for career development and growth within the company.
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