Service Assistant

1 week ago


Grantham, Lincolnshire, United Kingdom National Trust Full time

About the Role

We are seeking a Service Assistant to join our team at Belton, providing exceptional customer service to our visitors and supporting the delivery of events throughout the year.

Key Responsibilities

  • Provide a warm and welcoming experience for visitors, ensuring they have everything they need for a fantastic day out.
  • Answer queries and provide information on our property, events, and offers.
  • Support the delivery of events, including setup, execution, and breakdown.
  • Work collaboratively with the Visitor Welcome Team to grow member support and promote our cause.
  • Ensure high standards of presentation and communication throughout the property.

What We Offer

  • Substantial pension scheme of up to 10% basic salary.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • EV car lease scheme.
  • Perks at work discounts, including gym memberships, shopping discount codes, and cinema discounts.
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most Trust places.

About Us

The National Trust is a conservation charity that works hard to raise funds to care for our heritage. We value diversity and welcome applications from candidates who reflect the communities and audiences we serve.


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