Dental Practice Administrator
4 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming first impression
- Manage patient appointments, answer phone calls, and update patient records
- Coordinate care packages for patients, working closely with our clinicians
- Confidently promote and upsell Bupa Dental Care products and services
- Deliver excellent customer service, face-to-face, over the phone, and via email
- Support the Practice Manager and clinical team to ensure the smooth running of the practice
- Handle payments and maintain patient confidentiality
Your Skills and Experience
- Ability to work positively and professionally in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, with the ability to work with patients and colleagues
- Proficient in Microsoft Word and Outlook, with excellent organizational skills
- Previous experience promoting company products and services
Your Benefits
We offer a competitive salary, access to MyHealthcare, and a range of benefits, including:
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, with free support, advice, and treatment for various health-related issues
- My Bupa Extras, with discounts at popular retailers and access to online fitness providers
- Access to discounted dental insurance, cycle to work scheme, and other health and wellbeing benefits
- Wagestream, allowing you to access your income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
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