Dental Practice Administrator
3 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our dental practice.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming first impression
- Manage patient appointments, answer phone calls, and update patient records
- Coordinate care packages for patients, working closely with our clinicians
- Confidently promote and upsell Bupa Dental Care products and services
- Deliver excellent customer service, both face-to-face and over the phone
- Support the Practice Manager and clinical team with the day-to-day running of the practice
- Handle payments and maintain patient confidentiality
Your Skills and Experience
- Ability to work positively and professionally in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both written and verbal
- Proficient in Microsoft Word and Outlook, with excellent organizational skills
- Experience promoting company products and services
What We Offer
We offer a competitive salary and a range of benefits, including access to MyHealthcare, My Bupa Extras, and discounted dental insurance. You will also have access to career pathways and support throughout your working life with Bupa Dental Care.
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